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Servicing Woes...

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Post by cboonh 22nd May 2009, 6:20 pm

Dear all,

Some updates on the current situation.

Earlier in the day, C&C called me to go down to the service centre and have a look at my vehicle's paint job. I went down to the workshop at 240pm. I was immediately received by C&C personnel. My baby was parked in the service bay where I inspected the vehicle paint work. Was pretty satisfied with the paint work, albiet a little dust and hairline scratches caused by cleaning/wiping the car. These minor things still can accept.

Prior to the repair, I had 2 dents. One deep one on the right rear door. Another faint dent on the right rear wheel arch. (inconsiderate anyhow door openers!) I'm happy to say... They are all gone now! I'm actually pleasantly surprised that they kept their promise. Thumbs up.

Gave them the go ahead with the System6 paint protection job and should get my vehicle back from them by the end of the day. That means CAN COME for the meet up tomorrow! woot~ Smile

This SAGA is finally coming to an end soon... Thanks for all the support and encouragements Very Happy
cboonh
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Post by HoLH123 22nd May 2009, 8:36 pm

bro, feel happy for you that you can finally enjoy your ride Smile

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Post by greatgazoo 22nd May 2009, 9:30 pm

cheers
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Post by Fortec 22nd May 2009, 9:33 pm

Very Happy Happy Closure.
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Post by cboonh 23rd May 2009, 12:33 am

I've gotten back my Spicy!!!! cheers cheers

My two dents are gone...! I'm quite happy!!! But there's still some minor cosmetic defects and a small portion of the vehicle that have some defects.... 99% gone liao. I'm happy for now.

C&C even gave me a solid complimentary umbrella and a complimentary 10k servicing also. Although wasted quite a bit of time, but luckily resolved le.

Must xie xie everyone for the support! See you guys tomorrow!! Very Happy
cboonh
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Post by nocash 23rd May 2009, 12:50 am

cboonh wrote:I've gotten back my Spicy!!!! cheers cheers

My two dents are gone...! I'm quite happy!!! But there's still some minor cosmetic defects and a small portion of the vehicle that have some defects.... 99% gone liao. I'm happy for now.

C&C even gave me a solid complimentary umbrella and a complimentary 10k servicing also. Although wasted quite a bit of time, but luckily resolved le.

Must xie xie everyone for the support! See you guys tomorrow!! Very Happy

Wah...complain also got free gift...need to find something to complain... Laughing
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Post by cboonh 23rd May 2009, 12:57 am

wahahha. the umbrella is to shut me up one. Razz

Hmm.. conplain how come you cannot install strutbar! Very Happy
cboonh
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Post by eraser 23rd May 2009, 7:44 am

Finally can sleep peacefully liao kekeke

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Post by luvxiaobeng 23rd May 2009, 8:42 am

cboonh wrote:wahahha. the umbrella is to shut me up one. Razz

Hmm.. conplain how come you cannot install strutbar! Very Happy

Hahha..... Bro.... Happy tat you got your spicy baby back safe n sound, good and new.....hehehe..... See ya later.... Very Happy
luvxiaobeng
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Post by tish 23rd May 2009, 10:43 am

cboonh wrote:I've gotten back my Spicy!!!! cheers cheers

My two dents are gone...! I'm quite happy!!! But there's still some minor cosmetic defects and a small portion of the vehicle that have some defects.... 99% gone liao. I'm happy for now.

C&C even gave me a solid complimentary umbrella and a complimentary 10k servicing also. Although wasted quite a bit of time, but luckily resolved le.

Must xie xie everyone for the support! See you guys tomorrow!! Very Happy
wahh hahahah grats bro!!!!

finally u long battle is over man!! i think everyone here is so glad for u!! Hope to see ya later!! then we all dirty hands go touch touch ur car make sure it is really smooth and shiny kekekekek....

just joking ... jocolor
tish
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Post by cboonh 23rd May 2009, 12:53 pm

I will use the C&C umbrella to poke anyone that touches my baby!!! hahaha~ geek

Anyway, later I will be late..... Have to do something important for my future! haha.. see you guys!
cboonh
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Post by tish 23rd May 2009, 2:46 pm

ok, ermm pls dont poke my pipi haha...
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Post by cboonh 2nd October 2009, 11:33 am

Hellooooo all! After my paint job saga ended, it's finally time for my 10k "complimentary" servicing. Time for long grandmother story again!!!! hahahaa~ Here goes...

I sent my spicy for 10k servicing today. Before i send in today, i called yesterday to confirm that it's still FOC. Guess what? the service personnel say there's no record in the system. They ask me for proof! Luckily I still have the email from C&C or else dunno must drag how long.. So after some printing and faxing, they received the Proof, and tell me ok, still FOC.

Reach the place at 845 today.. Checked with the service personnel again that it's FOC. Then they chu another stunt. I was told tyre rotation and engine flushing is not included in the FOC servicing. :/

Oh well, my bad.. didnt get them to write down clearly. They just wrote FOC 10k Servicing... haha.

so Bros and Sis, remember if C&C promised you anything, ask them to give you everything in writing. Dun miss out the details alright? Servicing Woes... - Page 3 Icon_smile

Have a great day ahead!!
cboonh
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Post by FriesL 2nd October 2009, 12:05 pm

wah.. bro.. so you got 3x FOC service? issit.? so nice.

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Post by cboonh 2nd October 2009, 1:12 pm

haha. I dunno if i should consider that lucky lah. cause went thru quite a bit of ding dong before resolution. the 10k service is some kind of compensation from C&C. Smile
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Post by aural 2nd October 2009, 1:35 pm

cboonh wrote:haha. I dunno if i should consider that lucky lah. cause went thru quite a bit of ding dong before resolution. the 10k service is some kind of compensation from C&C. Servicing Woes... - Page 3 Icon_smile

So those marks aren't exactly water marks right.
aural
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Post by cboonh 2nd October 2009, 4:13 pm

there was no investigation into whether those are water marks or otherwise. Anyway, C&C took reasonable responsibility and the case was closed eventually. Smile

Somehow i think the administration and communication part of their organisation is lacking. Oh well, who am i to judge their internal processes? Servicing Woes... - Page 3 Icon_neutral
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