IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
+149
hikaru
lwlty
babyt
livercat
armstrong
earthtrodder
hanxiang87
Forte2010
IPOH FORTE
Helix
gackthoe
shin365
epin
hsjose
Patklee
EvoForte
ginn
aliensix
hocksz
superkam
dEXTER C
aswalkersg
Kiang
genexis
tarepanda_lyh
chillout
fortetobe
GnoMisH
cboonh
cpt_zr
genevievepearly
Stefano
KIA1234
vinfang
KingJerry
oceandrives
VAG
hong5333
Siaoster
tiny
nightfever
stalejive
xianren
KenOrCannot
joepele
Blacks
Zeed
lordhawk
jl1500k
lufu
CuteDaDa
ck7373
arkaraka
ctoh
rockstarforte
Potatoes
astroboy28
ong
Elixir99
wkc
Flywheel
czhihong
kevinhwc
ace
miko komi
daniu82
nsr182
Hello Kitty
RCForte
zhuzhumao
malcolmlew
sunnyboy
KIAFAN
FORTE21
zujzuj
cnxeon
patsy
JuanST
ano57
mh3400
Shaq
KiaSG
aural
ahben
TVaddict
chamot16
taychua
dc
andikong
stev85x
notsogoodman
forte118
van
Fransge
duncton
pessimizt
junming
lukester
pbeyondp
the wonder girls
liplip
Tristanity
K-Family
jackohy
kysoong
Kaisu7165
FriesL
Leonard
Terrier
kenincf
NightAngler
shah
scorpey
newsman
limpreza
sporeboy
lawrenceke
BluRz
mwerkz
Cypher
dipstick
turbo4ev
Divine
Duser
kapitan
leo
dreamzzlandz
Juz@kid
charnfai30
impact2001
luvxiaobeng
wrathofheavennn
tish
ozzie75
ForKia
nothing
eraser
graysgerald79
dandeana21
Fortec
The Blue Cruiser
greatgazoo
muff
melburn
zlement
Redbean
nocash
keigo
Fortessimo
153 posters
Page 10 of 17
Page 10 of 17 • 1 ... 6 ... 9, 10, 11 ... 13 ... 17
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
mh3400 wrote:can we wrote this issue to directly to KIA_ Korea ----- jaeyun@kia.co.kr
Yes, write in to Kr and CnC as well.
dipstick- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
can only hope that they are looking into this windshield issue seriously.......
sad that even the latest batch is still facing this same problem.....
sad that even the latest batch is still facing this same problem.....
muff- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
hmmm.. should start asking CnC to compensate our time loss.. keep sending car in there is no joke.. I had been sending in and out to just rectify all those problems.. and till now not all problems are fully resolved..
impact2001- Moderator
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
rockstarforte wrote:ck7373 wrote:i am now at leng kee fixing the windscreen.....understand from the sevice advisor that the windscreen will be done by outside contractor instead of inhouse. Only pandan garden do inhouse.....quite wori about my ride being repair outside.....shd have gone to pandan.......
Isit?? wah i didnt noe tat. I oso send mine at leng kee. But i notice thers xtra 5km on my ODO
Yes, confirm they sent our ride to the Alexandra contractor workshop for windscreen replacement job. My ride clocked 6km for today's work (plus the wing mirror respray work).....
ck7373- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
impact2001 wrote:At pandan garden, the solar films vendor will be station there.. I knw this because i had them replaced mine when i told them of the bubbles formation.. but need to indicate early to PG that you are replacing the film when you make a booking time slot.
I think i will go to PG for the film replacement as LK told me to come back on next Wed as both Mon and Tue are fully booked.....!!!! Not sure that translate into many fortes' windscreen craked and window film replacement long Q now........haiz......
Spoken to the service advisor on the cause of the crack windscreen....he shake his head and say don't know....even Kia engineers also shaking their heads too according to him......or maybe shaking legs instead....LOL
ck7373- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Updated 17 Oct 2009 @ 0745hrs
Registry of SDW Club members.
1. Fortessimo
2. Charnfai30 (uncle's Forte)
3. Divine
4. nothing
5. newsman
6. Shah
7. Nightangler
8. Kaisu7165
9. K-family
10. liplip
11. The Wonder Girls
12. pbeyondp
13. jonnyteo79 (sgkia)
14. solace (sgkia)
15. dylan6904 (sgkia)
16. kkmichelin (sgkia) (2nd Windscreen cracked)
17. junming
18. forte118 (2nd Windscreen cracked) (1st: 7/8/09 2nd: 12/10/09)
19. fortec
20. stev85x
21. GnoMisH (sgkia)
22. DC
23. taychua - collected 1st June
24. cort05 (sgkia)
25. TVaddict
26. ahben
27. nothing (2nd Windscreen cracked)
28. FORTE21 (Sept 2009 batch)
29. thswei
30. Limpreza (2nd Windscreen cracked)
31. g11259 (sgkia)
32. miko komi 1st-30sep & 16oct (2nd Cracko)
33. kevinhwc (6 day old)
34. jcmc (6 days old)
35. Flywheel ( 5 months old)
36. czhihong (6 days old)
37.wkc (1 month old).
38. Elixir99 (7 days old)
39. astroboy28 (1 month old).
40. rockstarforte (5 months old)
41. ck7373 (4 months old)
42. cuteDaDa (collected 3rd Oct. cracked 16th Oct.)
Can we demand a petrol voucher from C&C?
Registry of SDW Club members.
1. Fortessimo
2. Charnfai30 (uncle's Forte)
3. Divine
4. nothing
5. newsman
6. Shah
7. Nightangler
8. Kaisu7165
9. K-family
10. liplip
11. The Wonder Girls
12. pbeyondp
13. jonnyteo79 (sgkia)
14. solace (sgkia)
15. dylan6904 (sgkia)
16. kkmichelin (sgkia) (2nd Windscreen cracked)
17. junming
18. forte118 (2nd Windscreen cracked) (1st: 7/8/09 2nd: 12/10/09)
19. fortec
20. stev85x
21. GnoMisH (sgkia)
22. DC
23. taychua - collected 1st June
24. cort05 (sgkia)
25. TVaddict
26. ahben
27. nothing (2nd Windscreen cracked)
28. FORTE21 (Sept 2009 batch)
29. thswei
30. Limpreza (2nd Windscreen cracked)
31. g11259 (sgkia)
32. miko komi 1st-30sep & 16oct (2nd Cracko)
33. kevinhwc (6 day old)
34. jcmc (6 days old)
35. Flywheel ( 5 months old)
36. czhihong (6 days old)
37.wkc (1 month old).
38. Elixir99 (7 days old)
39. astroboy28 (1 month old).
40. rockstarforte (5 months old)
41. ck7373 (4 months old)
42. cuteDaDa (collected 3rd Oct. cracked 16th Oct.)
Can we demand a petrol voucher from C&C?
miko komi- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
I solely believed that those with 2nd crack shd bang table and demand some compensation. 1st timer likely to suck thumb IMO....
ck7373- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
My SE told me ...got one guy...replaced windscreen 4 X !!!
zujzuj- Newbie
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
I'm thinking of buying a Forte but now got to re-think that decision given all these problems with the car
lufu- Newbie
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
lufu wrote:I'm thinking of buying a Forte but now got to re-think that decision given all these problems with the car
If I had not bought mine, I would be put off buying the Forte....... at least until the issue has been resolved. It is no fun having this self-destruct windscreen prob having over my head.........
dipstick- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
miko komi wrote:Updated 17 Oct 2009 @ 0745hrs
Registry of SDW Club members.
1. Fortessimo
2. Charnfai30 (uncle's Forte)
3. Divine
4. nothing
5. newsman
6. Shah
7. Nightangler
8. Kaisu7165
9. K-family
10. liplip
11. The Wonder Girls
12. pbeyondp
13. jonnyteo79 (sgkia)
14. solace (sgkia)
15. dylan6904 (sgkia)
16. kkmichelin (sgkia) (2nd Windscreen cracked)
17. junming
18. forte118 (2nd Windscreen cracked) (1st: 7/8/09 2nd: 12/10/09)
19. fortec
20. stev85x
21. GnoMisH (sgkia)
22. DC
23. taychua - collected 1st June
24. cort05 (sgkia)
25. TVaddict
26. ahben
27. nothing (2nd Windscreen cracked)
28. FORTE21 (Sept 2009 batch)
29. thswei
30. Limpreza (2nd Windscreen cracked)
31. g11259 (sgkia)
32. miko komi 1st-30sep & 16oct (2nd Cracko)
33. kevinhwc (6 day old)
34. jcmc (6 days old)
35. Flywheel ( 5 months old)
36. czhihong (6 days old)
37.wkc (1 month old).
38. Elixir99 (7 days old)
39. astroboy28 (1 month old).
40. rockstarforte (5 months old)
41. ck7373 (4 months old)
42. cuteDaDa (collected 3rd Oct. cracked 16th Oct.)
43. jl1500k (collected 3rd Sept. cracked on 17th Oct)
Send in and collected on the same day with solar film done today.
Can we demand a petrol voucher from C&C?
jl1500k- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
zujzuj wrote:My SE told me ...got one guy...replaced windscreen 4 X !!!
bro, are you getting yourself a Koup or sedan?
nocash- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
bro jl1500k, do you hear the 'piak piak' sound on yr windscreen regularly prior to the crack?
muff- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
muff wrote:bro jl1500k, do you hear the 'piak piak' sound on yr windscreen regularly prior to the crack?
No sound leh, last weekend went to Melaka and park at open space carpark for more than 2 hours. Came back check nothing happen. After start the engine, on the aircon open the two doors and lower down all windows to let the hot air out. After few minutes went to sit down and surprise to see two short and one long hair cracked on windows screen from top right side.
I believe more of the bros got crack becos of parking under the hot sun for long hour.
jl1500k- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
bro thanks for yr reply.......
sound like a thermal stress cracked ?
sound like a thermal stress cracked ?
muff- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
nocash, i got my forte sedan today.
after reading all these posts, I kinda 1/2 expect mine to crack.
Wonder, any one here got no crack issue before (from March till now) ?
after reading all these posts, I kinda 1/2 expect mine to crack.
Wonder, any one here got no crack issue before (from March till now) ?
zujzuj- Newbie
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Mine's been fine since May. *cross-fingers*
lordhawk- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
lordhawk, Thanks for giving me some hope
5 months !
Any special care taken ?
Think bros here...instead of waiting for CnC, maybe...we can try to find out any difference between those with SDW and those without.
5 months !
Any special care taken ?
Think bros here...instead of waiting for CnC, maybe...we can try to find out any difference between those with SDW and those without.
zujzuj- Newbie
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
[/quote] No sound leh, last weekend went to Melaka and park at open space carpark for more than 2 hours. Came back check nothing happen. After start the engine, on the aircon open the two doors and lower down all windows to let the hot air out. After few minutes went to sit down and surprise to see two short and one long hair cracked on windows screen from top right side.
I believe more of the bros got crack becos of parking under the hot sun for long hour.[/quote]
IMHO "Opening the doors with engine started for a few minutes (to let the air out) in an open space" in M'sia is quite dangerous - you never know who is watching you and what they are capable of... But at least I think Melaka is a lot safer than JB. Better to be safe, bro
Try to get in the car asap and lock the doors immediately, lower the windows down a little and blast the air-con is a safer move.
Last MU, all our cars are parked in the HOT sun for a few hrs leh, luckily no one join the SDW club, haha
I believe more of the bros got crack becos of parking under the hot sun for long hour.[/quote]
IMHO "Opening the doors with engine started for a few minutes (to let the air out) in an open space" in M'sia is quite dangerous - you never know who is watching you and what they are capable of... But at least I think Melaka is a lot safer than JB. Better to be safe, bro
Try to get in the car asap and lock the doors immediately, lower the windows down a little and blast the air-con is a safer move.
Last MU, all our cars are parked in the HOT sun for a few hrs leh, luckily no one join the SDW club, haha
ctoh- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
zujzuj wrote:nocash, i got my forte sedan today.
after reading all these posts, I kinda 1/2 expect mine to crack.
Wonder, any one here got no crack issue before (from March till now) ?
mine, muff and greatgazoo got our ride during march....so far still ok *touch wood*
nocash- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
dipstick wrote:lufu wrote:I'm thinking of buying a Forte but now got to re-think that decision given all these problems with the car
If I had not bought mine, I would be put off buying the Forte....... at least until the issue has been resolved. It is no fun having this self-destruct windscreen prob having over my head.........
strangely despite the self-destructing windscreen, people are still buying it... totally puzzles me. Maybe people like to keep replacing their windscreen or am I missing something ???
lufu- Newbie
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
jl1500k wrote:muff wrote:bro jl1500k, do you hear the 'piak piak' sound on yr windscreen regularly prior to the crack?
No sound leh, last weekend went to Melaka and park at open space carpark for more than 2 hours. Came back check nothing happen. After start the engine, on the aircon open the two doors and lower down all windows to let the hot air out. After few minutes went to sit down and surprise to see two short and one long hair cracked on windows screen from top right side.
I believe more of the bros got crack becos of parking under the hot sun for long hour.
Mine cracked whn i was driving at 90km/h TPE. Outside temp was 34 degrees. I witness wif my own eyes/ears of the sudden piak sound & visible cracked hair line.
rockstarforte- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
guys,
could it be a combination of heat and wind pressure? meaning after a long time under the sun, the ws gets expanded then when we drive and reach a certain wind resistance(80km/hr) then the crack appears?
could it be a combination of heat and wind pressure? meaning after a long time under the sun, the ws gets expanded then when we drive and reach a certain wind resistance(80km/hr) then the crack appears?
JuanST- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
but there are forte wich crack discovered overnight when collecting car next morning de..
zhuzhumao- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
haiyah dunno wats the fault of tis crack. Night time oso can crack.
rockstarforte- Junior Member
JuanST- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
lufu wrote:dipstick wrote:lufu wrote:I'm thinking of buying a Forte but now got to re-think that decision given all these problems with the car
If I had not bought mine, I would be put off buying the Forte....... at least until the issue has been resolved. It is no fun having this self-destruct windscreen prob having over my head.........
strangely despite the self-destructing windscreen, people are still buying it... totally puzzles me. Maybe people like to keep replacing their windscreen or am I missing something ???
If you dun get one in the 1st place u dun even got the chance to experience this episode rite?
Its "Heng" "suay" kind of thing bah....
Mine OPC so mileage & "stress" not as high and most time drive at nite and weekend compare to normal plate; besides these:-
1) WS problem
2) the front passenger's window got rattling sound when driving window half down
3) Car alignment out and tilt left
The car is a great ride, in my opinion, with the features it has it easily "chie" the rest in Forte's class. Anybody second me???
Elixir99- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
jl1500k wrote:miko komi wrote:Updated 17 Oct 2009 @ 0745hrs
Registry of SDW Club members.
1. Fortessimo
2. Charnfai30 (uncle's Forte)
3. Divine
4. nothing
5. newsman
6. Shah
7. Nightangler
8. Kaisu7165
9. K-family
10. liplip
11. The Wonder Girls
12. pbeyondp
13. jonnyteo79 (sgkia)
14. solace (sgkia)
15. dylan6904 (sgkia)
16. kkmichelin (sgkia) (2nd Windscreen cracked)
17. junming
18. forte118 (2nd Windscreen cracked) (1st: 7/8/09 2nd: 12/10/09)
19. fortec
20. stev85x
21. GnoMisH (sgkia)
22. DC
23. taychua - collected 1st June
24. cort05 (sgkia)
25. TVaddict
26. ahben
27. nothing (2nd Windscreen cracked)
28. FORTE21 (Sept 2009 batch)
29. thswei
30. Limpreza (2nd Windscreen cracked)
31. g11259 (sgkia)
32. miko komi 1st-30sep & 16oct (2nd Cracko)
33. kevinhwc (6 day old)
34. jcmc (6 days old)
35. Flywheel ( 5 months old)
36. czhihong (6 days old)
37.wkc (1 month old).
38. Elixir99 (7 days old)
39. astroboy28 (1 month old).
40. rockstarforte (5 months old)
41. ck7373 (4 months old)
42. cuteDaDa (collected 3rd Oct. cracked 16th Oct.)
43. jl1500k (collected 3rd Sept. cracked on 17th Oct)
Send in and collected on the same day with solar film done today.
Can we demand a petrol voucher from C&C?
Bro jl1500k, you meant you sent in yout ride for the windscreen replacement and film done on the same day?
ck7373- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Dun sing inside your car, later windscreen/windows/side mirrors all crack. hehehehhe. Joking only hor my brothers.
Zeed- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
nocash wrote:zujzuj wrote:nocash, i got my forte sedan today.
after reading all these posts, I kinda 1/2 expect mine to crack.
Wonder, any one here got no crack issue before (from March till now) ?
mine, muff and greatgazoo got our ride during march....so far still ok *touch wood*
Mine still good Since 19th March'09.
Blacks- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Mine after changing, sometimes still hear some piak piak sound from the windscreen. Don't know when the next episode (cross my fingers)... If not, I am so going to bang CnC's table .
kevinhwc- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Wah... Kevin, u already changed ur windscreen still can hear piak piak sound.... maybe u should really check with C & C.... there r cases where some brothers oin this forum changed twice.
Potatoes- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Updated 21 Oct 2009
Another case of "PIAK!"........
Registry of SDW Club members.
1. Fortessimo
2. Charnfai30 (uncle's Forte)
3. Divine
4. nothing
5. newsman
6. Shah
7. Nightangler
8. Kaisu7165
9. K-family
10. liplip
11. The Wonder Girls
12. pbeyondp
13. jonnyteo79 (sgkia)
14. solace (sgkia)
15. dylan6904 (sgkia)
16. kkmichelin (sgkia) (2nd Windscreen cracked)
17. junming
18. forte118 (2nd Windscreen cracked) (1st: 7/8/09 2nd: 12/10/09)
19. fortec
20. stev85x
21. GnoMisH (sgkia)
22. DC
23. taychua - collected 1st June
24. cort05 (sgkia)
25. TVaddict
26. ahben
27. nothing (2nd Windscreen cracked)
28. FORTE21 (Sept 2009 batch)
29. thswei
30. Limpreza (2nd Windscreen cracked)
31. g11259 (sgkia)
32. miko komi 1st-30sep & 16oct (2nd Cracko)
33. kevinhwc (6 day old)
34. jcmc (6 days old)
35. Flywheel ( 5 months old)
36. czhihong (6 days old)
37.wkc (1 month old).
38. Elixir99 (7 days old)
39. astroboy28 (1 month old).
40. rockstarforte (5 months old)
41. ck7373 (4 months old)
42. cuteDaDa (collected 3rd Oct. cracked 16th Oct.)
43. jl1500k (collected 3rd Sept. cracked on 17th Oct)
44. neon (collected 13th April cracked 20th Oct)
Those with 2nd cracko are promoted to L/Cpl rank
Another case of "PIAK!"........
Registry of SDW Club members.
1. Fortessimo
2. Charnfai30 (uncle's Forte)
3. Divine
4. nothing
5. newsman
6. Shah
7. Nightangler
8. Kaisu7165
9. K-family
10. liplip
11. The Wonder Girls
12. pbeyondp
13. jonnyteo79 (sgkia)
14. solace (sgkia)
15. dylan6904 (sgkia)
16. kkmichelin (sgkia) (2nd Windscreen cracked)
17. junming
18. forte118 (2nd Windscreen cracked) (1st: 7/8/09 2nd: 12/10/09)
19. fortec
20. stev85x
21. GnoMisH (sgkia)
22. DC
23. taychua - collected 1st June
24. cort05 (sgkia)
25. TVaddict
26. ahben
27. nothing (2nd Windscreen cracked)
28. FORTE21 (Sept 2009 batch)
29. thswei
30. Limpreza (2nd Windscreen cracked)
31. g11259 (sgkia)
32. miko komi 1st-30sep & 16oct (2nd Cracko)
33. kevinhwc (6 day old)
34. jcmc (6 days old)
35. Flywheel ( 5 months old)
36. czhihong (6 days old)
37.wkc (1 month old).
38. Elixir99 (7 days old)
39. astroboy28 (1 month old).
40. rockstarforte (5 months old)
41. ck7373 (4 months old)
42. cuteDaDa (collected 3rd Oct. cracked 16th Oct.)
43. jl1500k (collected 3rd Sept. cracked on 17th Oct)
44. neon (collected 13th April cracked 20th Oct)
Those with 2nd cracko are promoted to L/Cpl rank
dipstick- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
see what CnC replied :
Thank you for your email dated 20 October 2009.
With regards to your enquiries on when it will be your turn to
have a cracked windscreen and will it happen again after changing the
windscreen, we wish to inform you that we are unable to make any comments on
them.
As for your enquiry on the possibility of the windscreen cracking
after 3 years, we wish to inform you that KMC is already looking into this
matter with priority and it is unlikely that this issue will persist beyond
your vehicle's warranty period. Nevertheless, we also
wish to give our guarantee to you that in such cases whereby the windscreen
cracks due to certain faults during manufacturing, we will undertake to
replace you with a brand new windscreen even beyond the warranty period.
Pertaining to your enquiry on loss of time and transportation for
such replacement, we wish to quote to you the limited warranty
statement under the 'new vehicle limited warranty' as stated in the Kia
service booklet,
"The liability of Kia under this warranty is limited solely to
the repair or replacement of parts defective in Kia-supplied material or
workmanship by Cycle & Carriage Kia Pte Ltd at its place of business, and specifically
does not include any expense for or related to transportation to such a dealer
or payment for loss of use of the Kia Vehicle during warranty repairs."
We thank you for giving us the opportunity to clarify this matter and look
forward to be of service to you. Please feel free to email us or
contact the undersigned at 6471 9111 if you require further assistance.
Yours sincerely,
CYCLE & CARRIAGE KIA PTE LTD
Brandon Low
Executive - Customer Care
Customer Assistance Centre
Thank you for your email dated 20 October 2009.
With regards to your enquiries on when it will be your turn to
have a cracked windscreen and will it happen again after changing the
windscreen, we wish to inform you that we are unable to make any comments on
them.
As for your enquiry on the possibility of the windscreen cracking
after 3 years, we wish to inform you that KMC is already looking into this
matter with priority and it is unlikely that this issue will persist beyond
your vehicle's warranty period. Nevertheless, we also
wish to give our guarantee to you that in such cases whereby the windscreen
cracks due to certain faults during manufacturing, we will undertake to
replace you with a brand new windscreen even beyond the warranty period.
Pertaining to your enquiry on loss of time and transportation for
such replacement, we wish to quote to you the limited warranty
statement under the 'new vehicle limited warranty' as stated in the Kia
service booklet,
"The liability of Kia under this warranty is limited solely to
the repair or replacement of parts defective in Kia-supplied material or
workmanship by Cycle & Carriage Kia Pte Ltd at its place of business, and specifically
does not include any expense for or related to transportation to such a dealer
or payment for loss of use of the Kia Vehicle during warranty repairs."
We thank you for giving us the opportunity to clarify this matter and look
forward to be of service to you. Please feel free to email us or
contact the undersigned at 6471 9111 if you require further assistance.
Yours sincerely,
CYCLE & CARRIAGE KIA PTE LTD
Brandon Low
Executive - Customer Care
Customer Assistance Centre
mh3400- Newbie
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
the "look
forward to be of service to you" sounds like they are looking forward for our windscreento crack hahaa..
forward to be of service to you" sounds like they are looking forward for our windscreento crack hahaa..
zhuzhumao- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
zhuzhumao wrote:the "look
forward to be of service to you" sounds like they are looking forward for our windscreento crack hahaa..
that actually means " we will serve you later but not just now.... so go away"
JuanST- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
I think for C&C to seriously take up the responsibility, the media will be a the most effective mean.
For all those with cracked windscreen, how long are you going to keep changing? Why not one of you juz write into the media like ST (citing this thread) since writing to C&C is simply ignoring your complaint letter? At least they would probably acknowledge the issue publicly and give their word to guarantee the replacement of the windscreen after the effective warranty expires. Now they are just giving empty promises to individual but not to all forte owners.
Currently i haven't had the problem. If such unfortunate problem would have happen to me, i would definitely go all out to get back my worth.
Sorry if i offended any of the brother/sister here, i'm just dam pissed with this highest level of taichi.
For all those with cracked windscreen, how long are you going to keep changing? Why not one of you juz write into the media like ST (citing this thread) since writing to C&C is simply ignoring your complaint letter? At least they would probably acknowledge the issue publicly and give their word to guarantee the replacement of the windscreen after the effective warranty expires. Now they are just giving empty promises to individual but not to all forte owners.
Currently i haven't had the problem. If such unfortunate problem would have happen to me, i would definitely go all out to get back my worth.
Sorry if i offended any of the brother/sister here, i'm just dam pissed with this highest level of taichi.
jackohy- Newbie
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Bros, received a letter from CnC yesterday shown below.
forte118- Newbie
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Shouldn't they be made responsible for the tinting film as well?
I mean, it's their faulty product that caused the film to be damaged too right?
I mean, it's their faulty product that caused the film to be damaged too right?
joepele- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Hi all, a newbie here. Juz booked a forte this month. After reading through the postings now start to sweat liao... Sigh... Dunno whether my batch will suffer the same fate...
KenOrCannot- Newbie
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
dipstick wrote:Updated 21 Oct 2009
Another case of "PIAK!"........
Registry of SDW Club members.
1. Fortessimo
2. Charnfai30 (uncle's Forte)
3. Divine
4. nothing
5. newsman
6. Shah
7. Nightangler
8. Kaisu7165
9. K-family
10. liplip
11. The Wonder Girls
12. pbeyondp
13. jonnyteo79 (sgkia)
14. solace (sgkia)
15. dylan6904 (sgkia)
16. kkmichelin (sgkia) (2nd Windscreen cracked)
17. junming
18. forte118 (2nd Windscreen cracked) (1st: 7/8/09 2nd: 12/10/09)
19. fortec
20. stev85x
21. GnoMisH (sgkia)
22. DC
23. taychua - collected 1st June
24. cort05 (sgkia)
25. TVaddict
26. ahben
27. nothing (2nd Windscreen cracked)
28. FORTE21 (Sept 2009 batch)
29. thswei
30. Limpreza (2nd Windscreen cracked)
31. g11259 (sgkia)
32. miko komi 1st-30sep & 16oct (2nd Cracko)
33. kevinhwc (6 day old)
34. jcmc (6 days old)
35. Flywheel ( 5 months old)
36. czhihong (6 days old)
37.wkc (1 month old).
38. Elixir99 (7 days old)
39. astroboy28 (1 month old).
40. rockstarforte (5 months old)
41. ck7373 (4 months old)
42. cuteDaDa (collected 3rd Oct. cracked 16th Oct.)
43. jl1500k (collected 3rd Sept. cracked on 17th Oct)
44. neon (collected 13th April cracked 20th Oct)
Those with 2nd cracko are promoted to L/Cpl rank
wow......bro miko komi got promoted to L/Cpl rank within 3 weeks.....
muff- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
wonder who will be promoted to CPL wif 3 SDW.....
Juz@kid- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Looks like C&C will not recall the cars and replace all windscreen. SO do we all have to continue to live with this fear..... wait for it to crack.... I hope this doesn't happen when i drive in to M'sia this Dec....
Potatoes- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
My 3 weeks old SX WS cracked today.
Sian....
Sian....
xianren- Newbie
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
xianren wrote:My 3 weeks old SX WS cracked today.
Sian....
This is very distressing. It shows that Kia has not been able to resolve this SDW issue as even the latest batch has this problem.
dipstick- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Updated 28 Oct 2009
Another case of "PIAK!"........
Registry of SDW Club members.
1. Fortessimo
2. Charnfai30 (uncle's Forte)
3. Divine
4. nothing
5. newsman
6. Shah
7. Nightangler
8. Kaisu7165
9. K-family
10. liplip
11. The Wonder Girls
12. pbeyondp
13. jonnyteo79 (sgkia)
14. solace (sgkia)
15. dylan6904 (sgkia)
16. kkmichelin (sgkia) (2nd Windscreen cracked)
17. junming
18. forte118 (2nd Windscreen cracked) (1st: 7/8/09 2nd: 12/10/09)
19. fortec
20. stev85x
21. GnoMisH (sgkia)
22. DC
23. taychua - collected 1st June
24. cort05 (sgkia)
25. TVaddict
26. ahben
27. nothing (2nd Windscreen cracked)
28. FORTE21 (Sept 2009 batch)
29. thswei
30. Limpreza (2nd Windscreen cracked)
31. g11259 (sgkia)
32. miko komi 1st-30sep & 16oct (2nd Cracko)
33. kevinhwc (6 day old)
34. jcmc (6 days old)
35. Flywheel ( 5 months old)
36. czhihong (6 days old)
37.wkc (1 month old).
38. Elixir99 (7 days old)
39. astroboy28 (1 month old).
40. rockstarforte (5 months old)
41. ck7373 (4 months old)
42. cuteDaDa (collected 3rd Oct. cracked 16th Oct.)
43. jl1500k (collected 3rd Sept. cracked on 17th Oct)
44. neon (collected 13th April cracked 20th Oct)
45. xianren (3 weeks old cracked on 28th Oct)
Another case of "PIAK!"........
Registry of SDW Club members.
1. Fortessimo
2. Charnfai30 (uncle's Forte)
3. Divine
4. nothing
5. newsman
6. Shah
7. Nightangler
8. Kaisu7165
9. K-family
10. liplip
11. The Wonder Girls
12. pbeyondp
13. jonnyteo79 (sgkia)
14. solace (sgkia)
15. dylan6904 (sgkia)
16. kkmichelin (sgkia) (2nd Windscreen cracked)
17. junming
18. forte118 (2nd Windscreen cracked) (1st: 7/8/09 2nd: 12/10/09)
19. fortec
20. stev85x
21. GnoMisH (sgkia)
22. DC
23. taychua - collected 1st June
24. cort05 (sgkia)
25. TVaddict
26. ahben
27. nothing (2nd Windscreen cracked)
28. FORTE21 (Sept 2009 batch)
29. thswei
30. Limpreza (2nd Windscreen cracked)
31. g11259 (sgkia)
32. miko komi 1st-30sep & 16oct (2nd Cracko)
33. kevinhwc (6 day old)
34. jcmc (6 days old)
35. Flywheel ( 5 months old)
36. czhihong (6 days old)
37.wkc (1 month old).
38. Elixir99 (7 days old)
39. astroboy28 (1 month old).
40. rockstarforte (5 months old)
41. ck7373 (4 months old)
42. cuteDaDa (collected 3rd Oct. cracked 16th Oct.)
43. jl1500k (collected 3rd Sept. cracked on 17th Oct)
44. neon (collected 13th April cracked 20th Oct)
45. xianren (3 weeks old cracked on 28th Oct)
dipstick- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Just back from oversea, also received the letter from CnC regard to the warranty of the windscreen.
nothing- Senior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Still have not receive the letter. how long you guys been waiting for the arrival of the letter?
ck7373- Junior Member
Re: IMPORTANT: Take note of your windscreen! Cases of cracked Windscreen reported.
Still have not receive the letter. how long you guys been waiting for the arrival of the letter?
ck7373- Junior Member
Page 10 of 17 • 1 ... 6 ... 9, 10, 11 ... 13 ... 17
Similar topics
» CRACKED WINDSCREEN !
» Unacceptable: Windscreen Cracked AGAIN!!!!!!!
» WindScreen Cracked Registry for future class action & claim
» my windscreen cracked this afternoon
» Windscreen CRACK?!?!
» Unacceptable: Windscreen Cracked AGAIN!!!!!!!
» WindScreen Cracked Registry for future class action & claim
» my windscreen cracked this afternoon
» Windscreen CRACK?!?!
Page 10 of 17
Permissions in this forum:
You cannot reply to topics in this forum
4th August 2011, 10:13 pm by Guest
» APP Leading Website Generator
4th August 2011, 11:47 am by Guest
» check-up
4th August 2011, 10:03 am by Guest
» Blu-ray to iPad Ripper lift Blu glimmer DVD movies quest of iPad
4th August 2011, 8:24 am by Guest
» ubiquitous
4th August 2011, 6:07 am by Guest
» South african indian dating. Nz internet dating.
3rd August 2011, 8:57 pm by Guest
» WHAT CREEPY IDEA ON YOUTUBE HASN'T ALREADY BEEN DONE YET?
3rd August 2011, 7:30 pm by Guest
» buy facebook fan f8
3rd August 2011, 3:15 pm by Guest
» division
3rd August 2011, 11:43 am by Guest