Lodging a complaint with C&C

oh.. btw.. bro joepele

Congrats on your COE...

Thanx

leo wrote:my SE is as good as having no SE...i made sure i wrote that in to feedback form...even if its not going to do much good..

Hi, leo

Sharing some exp with you... youll need to "monitor your SE" and make sure he work for you.. haa.. that mine exp.. cos.. i trusted a little too much and only recently they started to look into my order after some pressure..


think we all should follow what bro Joepele.. does.. just to ensure they function as it should.
cheers!

btw.. bro Joepele

did they promise you of the delivery date? die die confirm type?
if yes.. please update so i go your route.. liao escalate it big big.. haa..

Congrats bro joepele,

Told you that you'll have VERY high chance getting your COE! HeHe! (actually you should be the one laughing)

Hope you get your ride soon, then enjoy the ride & meetups

FriesL wrote:btw.. bro Joepele

did they promise you of the delivery date? die die confirm type?
if yes.. please update so i go your route.. liao escalate it big big.. haa..

No la... did not.

But I'm ok as long as I'm kept updated and he does what he promises.

*Disclaimer...
I'm not promoting to complain to get your way... But to let them know that as consumers, we have rights too and not to treat us unfairly.

ctoh wrote:Congrats bro joepele,

Told you that you'll have VERY high chance getting your COE! HeHe! (actually you should be the one laughing)

Hope you get your ride soon, then enjoy the ride & meetups

Thanx bro,

I also found out that the SE actually are given range to play with (COE).

If they are fast enough, they up the bid @ the last min and you'll get your COE... if not fast enough... sorry, next bid.

So getting a popular SE may not be a good idea as they may not be fast enough to attend to your updates.

Mmmm.....sure the SE can bid the COE ?
The other time i was talking with my SE, he told me the COE is done by the management. If its done by the SE, i think the COE prices will skyrocket because everyone will want to close deal and get COE for customers so that they can get their commission too.

But he also told me that he doesnt know how exactly the management bid one because some people get COE but some doesnt despite same booking date and price. Maybe its the 'freebies' that counts afterall ?

FriesL wrote:

leo wrote:my SE is as good as having no SE...i made sure i wrote that in to feedback form...even if its not going to do much good..

Hi, leo

Sharing some exp with you... youll need to "monitor your SE" and make sure he work for you.. haa.. that mine exp.. cos.. i trusted a little too much and only recently they started to look into my order after some pressure..


think we all should follow what bro Joepele.. does.. just to ensure they function as it should.
cheers!

i got my car already but the service from my SE is really non existent. I had to check myself if i got the COE on bidding day. He doesn't tell me if bidded and how much. In fact, even when C&C topped up, he didn't even know. Granted, it seems to be from his management side but at least keep me informed. I was more like a SE rather than him checking my own things.

Heck even on the day i collected my car, he didn't even bother explaining anything to me about the car. Just say here's your car...and that's it!. After paying for the remaining downpayment, just drag and drag and didn't tell me when i can collect my car. Its only after calling him daily for a few times that he could reply me. Also i didn't get anything from him at all only the BK which was part of the promotion. He made money off me without lifting much of a finger.

pessimizt wrote:run road ? thought their commission should be 'full full' since the launch of the Forte.......

Don't know why also.....maybe now he is selling Mercedee liao...."promoted" under CnC grooming process to be a super "bo chap" SE.....haha

I received a letter from management that he already "run road" and i was "given" to another SE....a popular female SE......no wonder his service is like **** man......

leo wrote:

FriesL wrote:

leo wrote:my SE is as good as having no SE...i made sure i wrote that in to feedback form...even if its not going to do much good..

Hi, leo

Sharing some exp with you... youll need to "monitor your SE" and make sure he work for you.. haa.. that mine exp.. cos.. i trusted a little too much and only recently they started to look into my order after some pressure..


think we all should follow what bro Joepele.. does.. just to ensure they function as it should.
cheers!

i got my car already but the service from my SE is really non existent. I had to check myself if i got the COE on bidding day. He doesn't tell me if bidded and how much. In fact, even when C&C topped up, he didn't even know. Granted, it seems to be from his management side but at least keep me informed. I was more like a SE rather than him checking my own things.

Heck even on the day i collected my car, he didn't even bother explaining anything to me about the car. Just say here's your car...and that's it!. After paying for the remaining downpayment, just drag and drag and didn't tell me when i can collect my car. Its only after calling him daily for a few times that he could reply me. Also i didn't get anything from him at all only the BK which was part of the promotion. He made money off me without lifting much of a finger.

Sounds like my SE "service" standard.....maybe been groomed under the same TL.....

haaa... maybe run next few doors.. with Komoco.. haa.. ppl just got Ferrari AD so cannot see merc liao...

haaaaa

ck7373 wrote:

leo wrote:

FriesL wrote:

leo wrote:my SE is as good as having no SE...i made sure i wrote that in to feedback form...even if its not going to do much good..

Hi, leo

Sharing some exp with you... youll need to "monitor your SE" and make sure he work for you.. haa.. that mine exp.. cos.. i trusted a little too much and only recently they started to look into my order after some pressure..


think we all should follow what bro Joepele.. does.. just to ensure they function as it should.
cheers!

i got my car already but the service from my SE is really non existent. I had to check myself if i got the COE on bidding day. He doesn't tell me if bidded and how much. In fact, even when C&C topped up, he didn't even know. Granted, it seems to be from his management side but at least keep me informed. I was more like a SE rather than him checking my own things.

Heck even on the day i collected my car, he didn't even bother explaining anything to me about the car. Just say here's your car...and that's it!. After paying for the remaining downpayment, just drag and drag and didn't tell me when i can collect my car. Its only after calling him daily for a few times that he could reply me. Also i didn't get anything from him at all only the BK which was part of the promotion. He made money off me without lifting much of a finger.

Sounds like my SE "service" standard.....maybe been groomed under the same TL.....

Though i dont get much freebies, but my SE is quite responsible,always reply promptly to my quieries..
Told me will expedite my car for collection next friday. Fussy in Freebies, but service is 'Very Acceptable'

Congrats on yr COE joepele.. One hurdle down and one last to go (car collection) i waited since early June...

That's the determining factor...

If he does not keep me posted... and if I were to find out that the shipment is already here....

joepele wrote:That's the determining factor...

If he does not keep me posted... and if I were to find out that the shipment is already here....

Hi, have u check with your SE have your stock arrive? mine told me between 24-27 july leh. Dunno how accurate

mine said everything ready..........waiting for LTA to approve on the new chassis number.....is that the procedure ??

yngwie wrote:

joepele wrote:That's the determining factor...

If he does not keep me posted... and if I were to find out that the shipment is already here....

Hi, have u check with your SE have your stock arrive? mine told me between 24-27 july leh. Dunno how accurate

He dare not commit on this, ships... cannot really know when it's coming in... also even if it's in... it really depends on the PSA on how fast they can allow it to pass the customs.

He just mentioned end July.

But noted that he also mentioned that even when the cars are out... it takes another couple of days to reg the car...

This I totally agree...

But what I dun understand is how some of the bros here...

1. Were not notified by their SEs that they have already obtained their COEs.
2. When the stocks are already there, the SEs did not reg the car.
3. SEs only notifying them only when the cars are ready for collection.... which may be a couple of weeks after getting the COE.

Is this fair?

That's why, I'm thinking my SE is not like this so far and that's why I'm giving him another chance.

If he really able to get my car on time... to be fair.. I will write in a commendation letter to the corp office to let them know of this staff.

pessimizt wrote:mine said everything ready..........waiting for LTA to approve on the new chassis number.....is that the procedure ??

I thought only reg only?

Anyway...
Must let me see ah "Neighbour"



Anyway, the speakers guy is in the forum too...

You may wanna drop him a note if you wanna get the speakers.



But let me audition the stock one first so can compare with the Focals.

joepele wrote:Juz got my COE.

I noticed that my SE actually monitored it for me and topped up @ the last 2 mins...

I'm really impressed.

I think it's management decision instead of yr SE la .

anyway...congratz to you !

so no complaint letter liao ah?...so topic heading need to change...

I did send the Corp a letter when this thread started...

But now with the flow of events... see how now.

Yo joepele, still nothing from my SE.
Hope latest can get by weekend cos i having reservist starting next tuesday (28th - 31st). No time to collect then.

Oh i remembered that you wanted to do the sound system and speakers. Sure you can test it out. Personally i find it quite good already because test blasted it at the showroom with wife. Hehe.

pessimizt wrote:Yo joepele, still nothing from my SE.
Hope latest can get by weekend cos i having reservist starting next tuesday (28th - 31st). No time to collect then.

Oh i remembered that you wanted to do the sound system and speakers. Sure you can test it out. Personally i find it quite good already because test blasted it at the showroom with wife. Hehe.

It's not how loud it can go...

But how good it sounds bro...



Better not posion you.... else your wife may just come to my house and look for me.....

Hehehe.
Maybe i not into sound bah.
Can hear something very happy le.

pessimizt wrote:Hehehe.
Maybe i not into sound bah.
Can hear something very happy le.

Trust me....

It's a very very deadly poison...

You dun wanna go there.

When I was driving my previous car... you'd hear and feel when I come back @ night.

*That was how my wife know when I'm home too



I spent thousands.......................

wah thousands ?????
next time you do liao must show us !

Congrats, bro joepele.

COE is really in a love/hate relationship with the driver.

pessimizt wrote:wah thousands ?????
next time you do liao must show us !

Old car bro...

Sold liow

had a fiber glass woofer enclosure in the tirewell with a 15" cerwin vega woofer + 1000w amp.

Whole car sound proof.....

etc etc...........

One word.......RICH !

pessimizt wrote:One word.......RICH !

Nope.

still 1 word...

Dumb.

*Disclaimer... I'm only talking abt myself.

why dumb ? thought its something you wanted and liked ?

pessimizt wrote:why dumb ? thought its something you wanted and liked ?

Honestly...

Like... fine line la.

Wanna get good SQ?
May as well pay more for a home speaker and amp... def will be better sounding.

But through it, 1 lesson learn...

Everything that you buy, there is always a point where you have to start paying through your nose to get it slightly better.

e.g.
HDD.
50gb - 50 bucks
200gb - 100 buck
500gb - 200 bucks
*break point
600gb - 400 bucks
700gb - 800 bucks

You get what I mean?

I'm trying to stay practical now...

200 - 500gb will be good enuff for me...

Enough of chasing to get the best liow.



Too expensive.



That's why, am planning to get the A1 and run by the HU only.

Good enough for me.

seriously dun get you......lolz
though i understand the breakpoint for the HDD (IT mah), but i catch no ball on the A1 and HU thingy.

anyway, must let me hear after you mod ok !

joepele wrote:

pessimizt wrote:why dumb ? thought its something you wanted and liked ?

Honestly...

Like... fine line la.

Wanna get good SQ?
May as well pay more for a home speaker and amp... def will be better sounding.

But through it, 1 lesson learn...

Everything that you buy, there is always a point where you have to start paying through your nose to get it slightly better.

e.g.
HDD.
50gb - 50 bucks
200gb - 100 buck
500gb - 200 bucks
*break point
600gb - 400 bucks
700gb - 800 bucks

You get what I mean?

I'm trying to stay practical now...

200 - 500gb will be good enuff for me...

Enough of chasing to get the best liow.



Too expensive.



That's why, am planning to get the A1 and run by the HU only.

Good enough for me.

thats a very sound advice u give ... set the break point...
can also hear after u do?
i want to chnage but du wan to spend too much oso...
my finance officer is quite fierce....
thank you...

pessimizt wrote:seriously dun get you......lolz
though i understand the breakpoint for the HDD (IT mah), but i catch no ball on the A1 and HU thingy.

anyway, must let me hear after you mod ok !

Basically ICE...

It's like a Com-Pu-ter...

There is always a better product out next week.

e.g.
If CPU is faster than mother board, there will be a bottle neck.
or
If MB and CPU is fast... but VGA card...slow... bottle neck... VGA card.

It's the same with ICE.

There is always a better product / bottle neck.
Or even a better combo.

e.g.
Copper cables vs Pure Silver cables.
Shielded vs non shielded.
Single voice coil vs Dual
24 bit vs 1 bit
Focal vs Morel
Ribbon vs Cone tweeters

never ending....

So... my break point / acceptance level has become / dropped to any decent entry level ICE will do liow.

pessimizt wrote:seriously dun get you......lolz
though i understand the breakpoint for the HDD (IT mah), but i catch no ball on the A1 and HU thingy.

anyway, must let me hear after you mod ok !

Oh yes,

Break point for speakers....

Some basic speakers will cost about 50 / pair.
*Prob paper cone type.

Some will cost as much as 1k or more.

So... for me.... $250 for a Focal sounds decent.

seems like my breakpoint is...........stock speakers......lolx

pessimizt wrote:seems like my breakpoint is...........stock speakers......lolx

Whatever works for you man.