Servicing at Service Centre
+29
simonsoh
KnightRider
kqkhlj
Patklee
loveforte
crazyfox
IvanLow
forte1978
ck7373
leedevil
Kaisu7165
nofears
graysgerald79
eraser
ckpay
kenincf
andikong
mel
keigo
tish
alo
newsman
Korean
nothing
bigbull
greatgazoo
melburn
waypoint
chengwei
33 posters
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Re: Servicing at Service Centre
Kaisu7165 wrote:hi kenincf,
with regards to handbrake tightening ,if you pulled more than 3 "clicks" or need a lot of effort when @ slope ,better get them to adjust.Make sure they aligh your seal in order (highlight my situation to them) & chk your car body before & after the service for any "surprises"
I tried just now. I need to pull up to 6 clicks in order to secure the car. Does that mean it's not normal?
kenincf- Junior Member
Re: Servicing at Service Centre
kenincf wrote:Kaisu7165 wrote:hi kenincf,
with regards to handbrake tightening ,if you pulled more than 3 "clicks" or need a lot of effort when @ slope ,better get them to adjust.Make sure they aligh your seal in order (highlight my situation to them) & chk your car body before & after the service for any "surprises"
I tried just now. I need to pull up to 6 clicks in order to secure the car. Does that mean it's not normal?
yes mine also 6 click.. super high... going to ask them to lower it no more then 3 clicks when go for servicing..
keigo- Senior Member
Re: Servicing at Service Centre
they'll l know how much to tighten ,don't hav to tell them the no of clicks. Tis goes to show that Kia S'pore didn't highlight to Korea & even the latest batch faces the same issue...maybe Korea have no slope & Hump....
Kaisu7165- Junior Member
Re: Servicing at Service Centre
Just to take note, after awhile the handbrake cable will have some slack and need so called more clicks to pull up and it's normal...
nothing- Senior Member
Re: Servicing at Service Centre
The no of clicks also acts as an indicator for your brake pad wear,so get the correct "biting point" with the no of clicks which ur comfortable but never 6clicks which is too high for holding on slope..happy tightening...Cheers!
Kaisu7165- Junior Member
Re: Servicing at Service Centre
hmm.
i still got "tiak tiak" sound from front passenger side when going at high speed over uneven roads.
how ar?
if i go back service, will they count this as 2nd servicing?
then when i go for 5000km servicing, they will charge me for labour?
i still got "tiak tiak" sound from front passenger side when going at high speed over uneven roads.
how ar?
if i go back service, will they count this as 2nd servicing?
then when i go for 5000km servicing, they will charge me for labour?
chengwei- Newbie
Re: Servicing at Service Centre
repair or complaint got nothing to do with 1st or 2nd servicing (oil change) . Jus drive to their fast lane with you last service receipt (jus in case) & claim your warranty.No service charge but have to sacrifice you time for them to troubleshoot.Gd luck!
Kaisu7165- Junior Member
Re: Servicing at Service Centre
For me got the same problem...i went to report this fault during my 1k svc..intially they told me inclusive of svc and fault reporting needs about 4hrs...bt 3+hrs later the guy told me dat they cant trace that sound...so ask me whether wan come back another day cos they need one day to trace the sound as they will need to remove the dashboard...
leedevil- Member
Re: Servicing at Service Centre
then need to book online or just go down without booking?
scared they dun entertain me then i L L waste time.
lol
scared they dun entertain me then i L L waste time.
lol
chengwei- Newbie
Re: Servicing at Service Centre
Any bro can advise the servicing at Leng Kee drive in thru where huh? Front or back entrance? Paisay, first time going there....:p
ck7373- Junior Member
Re: Servicing at Service Centre
ck7373 wrote:Any bro can advise the servicing at Leng Kee drive in thru where huh? Front or back entrance? Paisay, first time going there....:p
Drive in from front or back also can...from front instead of turning left upon entering CnC, drive straight thru the guard post, just follow the sign basically twist and turn to Kia service bay....from back after guard post turn right and follow the sign.....very easy
nothing- Senior Member
Re: Servicing at Service Centre
nothing wrote:ck7373 wrote:Any bro can advise the servicing at Leng Kee drive in thru where huh? Front or back entrance? Paisay, first time going there....:p
Drive in from front or back also can...from front instead of turning left upon entering CnC, drive straight thru the guard post, just follow the sign basically twist and turn to Kia service bay....from back after guard post turn right and follow the sign.....very easy
Thanks bro.
ck7373- Junior Member
Re: Servicing at Service Centre
Hmm, i reverse the car into parking lot, then press brake and pull hand brake, when release brake the car will roll a bit. Dont worry coz hand brake only secure 2 wheels... The car is still be secure by the hand brakeskeigo wrote:kenincf wrote:Kaisu7165 wrote:hi kenincf,
with regards to handbrake tightening ,if you pulled more than 3 "clicks" or need a lot of effort when @ slope ,better get them to adjust.Make sure they aligh your seal in order (highlight my situation to them) & chk your car body before & after the service for any "surprises"
I tried just now. I need to pull up to 6 clicks in order to secure the car. Does that mean it's not normal?
yes mine also 6 click.. super high... going to ask them to lower it no more then 3 clicks when go for servicing..
tish- Moderator
Re: Servicing at Service Centre
Ohh, can book servicing online..... hope they will entertain if i book tonight for tue morning.
tish- Moderator
Re: Servicing at Service Centre
tish wrote:Ohh, can book servicing online..... hope they will entertain if i book tonight for tue morning.
Initially I booked for tomorrow. Then this morning, I decided to change it to this afternoon. The online booking service works well!
kenincf- Junior Member
Re: Servicing at Service Centre
noob question what is HKS and what is the sound when going over hump????
IvanLow- Newbie
Re: Servicing at Service Centre
forte1978 wrote:anyone try thursday night servicing?
Where got night service in CnC?
crazyfox- Junior Member
Re: Servicing at Service Centre
i had a idea to svc my car outside of C&C. likewise i email KIA singapore whether can i bring my own engine oil for svc. here is the reply:
Dear Mr
Lee
Thank you for
visiting our website.
As our principal,
Kia Motor Corporations (KMC) has recommended a prescribed service and
maintenance package for their range of cars, we do not recommend that customers
bring in their own lubricants. We cannot guarantee the warranty of a vehicle, if
the recommended use of parts and lubricants are not adhered
to.
For customers who
insist on bringing their own oils, a disposal fee of S$27.50, excluding GST is
payable. However, you will need to note that this could compromise future
warranty claims.
We hope that we have
addressed your concerns. Should you require further assistance, please do not
hesitate to call our Customer Relations Officers at 6471 9111 or email us at cs@cyclecarriage.com.sg
Thank you once again
and we wish you a pleasant weekend ahead!
Yours
sincerely
CYCLE & CARRIAGE
KIA PTE LTD
Julius
Ang
Customer Assistance
Centre
Dear Mr
Lee
Thank you for
visiting our website.
As our principal,
Kia Motor Corporations (KMC) has recommended a prescribed service and
maintenance package for their range of cars, we do not recommend that customers
bring in their own lubricants. We cannot guarantee the warranty of a vehicle, if
the recommended use of parts and lubricants are not adhered
to.
For customers who
insist on bringing their own oils, a disposal fee of S$27.50, excluding GST is
payable. However, you will need to note that this could compromise future
warranty claims.
We hope that we have
addressed your concerns. Should you require further assistance, please do not
hesitate to call our Customer Relations Officers at 6471 9111 or email us at cs@cyclecarriage.com.sg
Thank you once again
and we wish you a pleasant weekend ahead!
Yours
sincerely
CYCLE & CARRIAGE
KIA PTE LTD
Julius
Ang
Customer Assistance
Centre
loveforte- Member
Re: Servicing at Service Centre
anyway, i will not go back for C&C svc..they all along using shell helix. turn of by the shell oil. gave it a miss on the warr.
loveforte- Member
Re: Servicing at Service Centre
crazyfox wrote:forte1978 wrote:anyone try thursday night servicing?
Where got night service in CnC?
Hi, not sure whether got night service at CnC but i sent in my car to rectifly some problems last thur and the guy told me they close at 9pm on thur nite, maybe for collection only, not sure about servicing.
Patklee- Newbie
Re: Servicing at Service Centre
keigo wrote:kenincf wrote:Kaisu7165 wrote:hi kenincf,
with regards to handbrake tightening ,if you pulled more than 3 "clicks" or need a lot of effort when @ slope ,better get them to adjust.Make sure they aligh your seal in order (highlight my situation to them) & chk your car body before & after the service for any "surprises"
I tried just now. I need to pull up to 6 clicks in order to secure the car. Does that mean it's not normal?
yes mine also 6 click.. super high... going to ask them to lower it no more then 3 clicks when go for servicing..
mine is 4 clicks, normal?
kqkhlj- Junior Member
Re: Servicing at Service Centre
Just collected my ride on friday.....
1. Car swing towards the left on high speed at expressways/roads....balancing/alignment problem....(important, hand tired trying to maintain straight).
2. Handbrake issues....
Pandan open till 930pm...hopefully can drive in at 7:30 and ask them fix the issues.....
1. Car swing towards the left on high speed at expressways/roads....balancing/alignment problem....(important, hand tired trying to maintain straight).
2. Handbrake issues....
Pandan open till 930pm...hopefully can drive in at 7:30 and ask them fix the issues.....
KnightRider- Junior Member
Re: Servicing at Service Centre
kqkhlj wrote:keigo wrote:kenincf wrote:Kaisu7165 wrote:hi kenincf,
with regards to handbrake tightening ,if you pulled more than 3 "clicks" or need a lot of effort when @ slope ,better get them to adjust.Make sure they aligh your seal in order (highlight my situation to them) & chk your car body before & after the service for any "surprises"
I tried just now. I need to pull up to 6 clicks in order to secure the car. Does that mean it's not normal?
yes mine also 6 click.. super high... going to ask them to lower it no more then 3 clicks when go for servicing..
mine is 4 clicks, normal?
4 clicks is normal.
During my 1K servicing, they adjusted it from 6 clicks to 4 clicks on my ride.
kenincf- Junior Member
Re: Servicing at Service Centre
KnightRider wrote:Just collected my ride on friday.....
1. Car swing towards the left on high speed at expressways/roads....balancing/alignment problem....(important, hand tired trying to maintain straight).
2. Handbrake issues....
Pandan open till 930pm...hopefully can drive in at 7:30 and ask them fix the issues.....
For the point 1), it seems that not only FORTE is like that. My friends bought an AVANTE recently. He also had the same problem.
Just let them rectify it during your 1K servicing. Apparently it's not due to balancing or alignment problem. They just adjusted something on the steering wheel.
kenincf- Junior Member
Re: Servicing at Service Centre
kenincf wrote:KnightRider wrote:Just collected my ride on friday.....
1. Car swing towards the left on high speed at expressways/roads....balancing/alignment problem....(important, hand tired trying to maintain straight).
2. Handbrake issues....
Pandan open till 930pm...hopefully can drive in at 7:30 and ask them fix the issues.....
For the point 1), it seems that not only FORTE is like that. My friends bought an AVANTE recently. He also had the same problem.
Just let them rectify it during your 1K servicing. Apparently it's not due to balancing or alignment problem. They just adjusted something on the steering wheel.
I see..thanks.....told my SE, will send over on thur, see if they can fix it..then collect on friday....
KnightRider- Junior Member
Re: Servicing at Service Centre
hi. am going for my 6k servicing late this week or early next week. will be highlighting 2 probs to them.
1. wiper dun seem to be working rite. has left scratch marks on my windscreen at the left wiper vertical position.
2. passenger air con much less cold than driver side.
how much should i prepare and how long is waiting time for 6k servicing?
xie xie.
1. wiper dun seem to be working rite. has left scratch marks on my windscreen at the left wiper vertical position.
2. passenger air con much less cold than driver side.
how much should i prepare and how long is waiting time for 6k servicing?
xie xie.
simonsoh- Newbie
Re: Servicing at Service Centre
service center..... becoming a misnomer oredi.. by the number of disservice we are getting....
JuanST- Senior Member
Re: Servicing at Service Centre
simonsoh wrote:hi. am going for my 6k servicing late this week or early next week. will be highlighting 2 probs to them.
1. wiper dun seem to be working rite. has left scratch marks on my windscreen at the left wiper vertical position.
2. passenger air con much less cold than driver side.
how much should i prepare and how long is waiting time for 6k servicing?
xie xie.
normal 6k servicing took around 1 hr.... i opted for no car wash. with ur 2 things to be done, #1 shud be fast.
#2, i have no idea, they might say they need to open up ur db.....
JuanST- Senior Member
Re: Servicing at Service Centre
hmmm... how come yours is 6k? not 5k?
btw, for your first wiper, they will just change to a new wiper.
as for no.2. they will just tell ya to on the aircon temp lower. thus both side is cold.
dont on at 24deg. as it will trigger heater due to some **** eng design. i always on 22deg 1 fan. its good enough. freaking cold.
btw, for your first wiper, they will just change to a new wiper.
as for no.2. they will just tell ya to on the aircon temp lower. thus both side is cold.
dont on at 24deg. as it will trigger heater due to some **** eng design. i always on 22deg 1 fan. its good enough. freaking cold.
firmrock- Newbie
Re: Servicing at Service Centre
IIRC our forte comes with driver and passenger a/c vent sensors. but just not sure how it work.. (come across somewhere.. online). Mine sometime passenger colder sometime driver side colder donno what to do also. usually at 23..
FriesL- Senior Member
Re: Servicing at Service Centre
simonsoh wrote:hi. am going for my 6k servicing late this week or early next week. will be highlighting 2 probs to them.
1. wiper dun seem to be working rite. has left scratch marks on my windscreen at the left wiper vertical position.
2. passenger air con much less cold than driver side.
how much should i prepare and how long is waiting time for 6k servicing?
xie xie.
for changing engine oil (assuming mineral), approx $52 as labour cost is free.
tarepanda_lyh- Junior Member
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