Bad service

Hi all, I jus came back fm Lengkee 1kservicing, complain to them regardin a hissing sound whenever i step on the accerater and is very consistent. To my astonishment, I was told all Koup have this prob. Was told something wrong with the hydralic pump. N they need to ask KMC regardin the issue..n will get back to me once KMC reply.

So i left the service centre without getin the prob fixed, when i left i noticed my car keep swerving to the left and when at standstill, can feel the vibrations fm steering wheel n unstability of RPM..before service, alighment was perfect and no vibrations was felt..I would like to send an email to them regardin the above , anyone know the address?? Sori for the bad grammar and singlish, typing this in a rush...

SO DISAPPOINTED!!

think you can use the contact us on the http://singapore.kia-global.com/ website.

i think kia has to improve on their service. all their service departments. just a note and caution to those who are going for their service, take care of your car if you are driving out of the parking lot after service.
my experience today was my car was parallel parked on the kerbside. but the car infront and behind me was so close that i could hardly move. i wonder why must they do such thing to the customer. i turned a few times before coming out. but i accidentally touched the car's number plate behind me while doing this. lucky it was just a touch and not a bang, or else i must pay! no scratches though.
morale of the story: if they park the cars so closely infront and behind you, demand that they move the cars forward or ask them to drive it out for you. and if they damage your car, you know what to do next...

that 2nd part problem.. u should have drive it back and get it rectified. they might have touch something to rectify the 1st problem.

last time round, they replace mine clock spring, my steering at initial standstill position was already overturn more to the left. i immediately drive back to shoot them.

deslim76 wrote:Hi all, I jus came back fm Lengkee 1kservicing, complain to them regardin a hissing sound whenever i step on the accerater and is very consistent. To my astonishment, I was told all Koup have this prob. Was told something wrong with the hydralic pump. N they need to ask KMC regardin the issue..n will get back to me once KMC reply.

So i left the service centre without getin the prob fixed, when i left i noticed my car keep swerving to the left and when at standstill, can feel the vibrations fm steering wheel n unstability of RPM..before service, alighment was perfect and no vibrations was felt..I would like to send an email to them regardin the above , anyone know the address?? Sori for the bad grammar and singlish, typing this in a rush...

SO DISAPPOINTED!!

this aint acceptable.... u go back and ask them to fix.... they done u a disservice....

why am I not surprise to hear that...

Ya I will bring the car to them when I have my offday..bought so many cars before,this is the 1st time I encountered after servicing car condition worsen instead of improvement..anyone have the hissing prob jus like me cos the service manager insisted is a common fault in koup..n they even dareto ask me to turn on
the volume of my car stereo higher.. I said u might as well askme to wear ear plug when driving!!! Make me even piss off with the choice of words they use..zzzz

deslim76 wrote:Ya I will bring the car to them when I have my offday..bought so many cars before,this is the 1st time I encountered after servicing car condition worsen instead of improvement..anyone have the hissing prob jus like me cos the service manager insisted is a common fault in koup..n they even dareto ask me to turn on
the volume of my car stereo higher.. I said u might as well askme to wear ear plug when driving!!! Make me even piss off with the choice of words they use..zzzz

well one easy method.. ask them if I bring my car to outside workshop and should they able to resolve all the raise issue. End of the date I pass the bill to C&C... Onz bo...

same old story on C&C after maintenance service...

Does only Kia have this kind of service?..Mercedes also C&C rite?..dint hear any comments from Merc leh...this is indeed bad..

Mitsubitshi also c&c.. Not much feedback either.
One more thing is that they should really shorten their car delivery waiting time. Damn long. Forte had Been launch for more than 1 year and yet no improvement is seen yet.